Common Roller Shutter Problems & How To Fix Them

If your roller shutters have stopped working properly, you’ll need to get them fixed straight away to ensure your property is safe and secure and that your business is in line with health and safety regulations. The roller shutter experts at Quay Facilities, a leading supplier, installer and maintenance provider of roller shutters, list 4 typical faults and explain how you can fix them. 

1. The Roller Shutter Won’t Work

Imagine pressing the button to open your roller shutter only to be met with silence—no hum of the motor, no movement, nothing. This issue can often be resolved with a simple check that’s frequently overlooked: ensure the power source is switched on.

It’s surprisingly common for power switches to be accidentally turned off or for connections to come loose. Always check the power supply before calling in a professional, as this can save you time and unnecessary expense.

2. Your Roller Shutter Is Overheating

If the power source is functioning but the shutter still won’t work, overheating could be the culprit. Roller shutters can overheat if used excessively within a short timeframe, triggering an automatic shut-off to protect the motor.

Solution:

• Leave the shutter for an hour or so to cool down.
• Once cooled, try operating it again.

If overheating happens frequently, it may indicate an underlying issue with the motor or electrical system, which should be assessed by a professional.

3. Slow or Jerky Movement

Roller shutters that open and close sluggishly or with uneven, jerky movements often have dirt or debris lodged in the tracks. This can impede smooth operation, leading to noticeable slowdowns.

Solution:

• Inspect the rails for any obstructions or debris.
• If you find dirt or objects, carefully remove them.

For safety and to avoid damaging the shutters, consult a professional repair team if you’re uncertain about handling the issue yourself.

4. Dented Shutters

In busy commercial environments like warehouses and factories, dents are a common occurrence. Heavy machinery, vehicles, or even accidental knocks can damage roller shutters, potentially compromising their functionality and security.

Solution:

• Minor dents can sometimes be gently hammered out if you have the tools and skills.
• For significant damage or if you’re unsure, it’s best to contact a professional roller shutter company to carry out the repair safely and effectively.

Why Choose Quay Facilities for Emergency Shutter Repairs?

At Quay Facilities, we understand how critical fully functional roller shutters are for your business. Our emergency repair service is available 24/7, 365 days a year, and we strive for a first-time fix on every call-out. Whether your roller shutters need urgent repairs or regular maintenance, our experienced team is ready to help.  Simply call our team on 0208 2266 247 and we’ll be with you in next to no time.