We were contacted by this client when their industrial fridge doors had jammed open.
Fault: We were contacted by this client when their industrial fridge doors had jammed open.
Resolution: A fully qualified Quay Facilities engineer attended the site and was immediately able to fix the sectional doors, getting them back up and running to give staff safe access. Having secured the doors and completed a full assessment of the premises, the engineer identified that the steel lifting cables that powered the movement of the doors had to be untangled and recabled. This was completed and tested in full with the management watching on, and the doors were left fully operational to the delight of the customer.
The client was pleased that the doors could be used immediately following our visit.
Fault: This client advised us that their rear fire exit door had dropped and would no longer open leading to a compromise in security and the safety of staff.
Resolution: Our qualified engineers arrived at the premises to find the staff confused with their problem. Upon closer inspection, the fire door had completely failed and ideally needed replacing in full. As a temporary solution, our engineers altered and cut the existing hinges to enable staff to enter and exit, and a full quote for a new fire door was provided.
The client was pleased that the fire exit route was now clear and did not compromise customers or staff.
Quay Facilities specialise in the installation and repair of aluminium security doors, auto doors, commercial shutters, retail shop shutters, fire exit doors, roller shutter repairs in London, south of England including Essex, Kent, Surrey and Sussex. Our services include shopfront repairs, shutter repair and steel door repair.
We provide a 24 hour emergency repair service for shutters, doors and windows and also a replacement service across Greater London and the Home Counties, making sure that all your problems are dealt with immediately and your security is not compromised.