This was an emergency call out of hours - the loading bay shutter for this client had come down onto an object.
Fault: We received this emergency call out of hours - the loading bay shutter for this client had come down onto an object and required urgent repair.
Resolution: Our engineers made their way over to the premises quickly after this emergency call out, and after an initial assessment of the problem it was established that there had been a technical failure. The experienced engineer then had to unbag, straighten and realign the roller shutter curtain. Once this had been completed, the motor limits for the doorway had to be reset and tested. The client was delighted with the fix and the fact that there had been minimal disruption to their work.
Our client was particularly happy with our emergency response time and that the problem was fixed in one visit.
Quay Facilities specialise in the installation and repair of aluminium security doors, auto doors, commercial shutters, retail shop shutters, fire exit doors, roller shutter repairs in London, south of England including Essex, Kent, Surrey and Sussex. Our services include shopfront repairs, shutter repair and steel door repair.
We provide a 24 hour emergency repair service for shutters, doors and windows and also a replacement service across Greater London and the Home Counties, making sure that all your problems are dealt with immediately and your security is not compromised.