24/7 Roller Shutter Repair Specialists Covering London & Kent

Quay Facilities Ltd: End of Year Review 2024

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17/12/2024

As we wrap up another busy and successful year, we want to take this opportunity to say a huge thank you to all our new and loyal clients for their continued trust and support. Your partnership means everything to us, and we're proud to have been your go-to provider for roller shutter repairs, fire-rated solutions, and security installations across London, Kent, and the South East.

We also want to extend our heartfelt gratitude to our incredible team, both in the office and out in the field. Your hard work, dedication, and commitment to excellence are the backbone of Quay Facilities, and we truly appreciate all that you do.

Highlights

Welcoming New Clients and Strengthening Existing Relationships

This quarter, we've had the pleasure of welcoming several new businesses into the Quay Facilities family while continuing to support our loyal, long-standing clients. We take pride in building strong, reliable relationships that stand the test of time.

Achieving a 93% First-Time (Including Temporary) Repair Success Rate

Thanks to the skill and expertise of our engineers, we've resolved the majority of issues on the first visit, ensuring minimal disruption and maximum efficiency for our clients.

Providing Our Trusted 24/7 Emergency Service

Our dedicated team has been available around the clock, responding swiftly to urgent repair calls and offering peace of mind to businesses when they need it most.

Expanding Our Services and Product Offerings

We've introduced new solutions to meet evolving client needs, including fire-rated doors, advanced security shutters, and tailored maintenance packages to ensure compliance and reliability.

Carrying Out Comprehensive Maintenance and Compliance Work

Preventative maintenance has been a big focus this quarter, helping clients avoid costly downtime and stay compliant with fire safety and insurance requirements.

Growing Our Operational Capacity

By investing in additional team training and resources, we've increased our ability to respond faster and more efficiently to client needs across London, Kent, and the South East.

Positive Client Feedback and Reviews

We've received some fantastic feedback from clients this quarter, highlighting the professionalism of our team and the quality of our work. Your reviews keep us striving for excellence every day.

Tackling Complex Repairs and Installations

From large-scale fire curtain installations to intricate roller shutter repairs, our team has successfully delivered solutions to even the most challenging projects.

A Christmas Message

As we head into the festive season, we want to wish all our clients, partners, and hardworking team members a very Merry Christmas and a Happy and Prosperous New Year.

Thank you for being part of our journey this year. Here's to a bigger, brighter, and even more successful 2024!
 


Need us? We're always here: 0208 226 6247