After investing in a set of new industrial fire shutters from another provider, the client contacted us to fix the issue as the shutters were not closing fully.
Fault: After investing in a set of new industrial fire shutters from another provider, the client contacted us to fix the issue as the shutters were not closing fully.
Resolution: Quay Facilities attended the site to find that the industrial fire shutters laths had become bent in several places and due to this issue, the steel endlocks had also been severely damaged. Quay Facilities two man team assessed the damage and made the decision, with the approval of the client, to straighten out the laths and fit brand new steel endlocks. Once installed, the industrial fire shutters were then fully tested using the fire alarm and dropped safely without any problems.
Our client was delighted with quality of the repair and the workmanship of our two engineers.
Fault: This client advised us that their rear fire exit door had dropped and would no longer open leading to a compromise in security and the safety of staff.
Resolution: Our qualified engineers arrived at the premises to find the staff confused with their problem. Upon closer inspection, the fire door had completely failed and ideally needed replacing in full. As a temporary solution, our engineers altered and cut the existing hinges to enable staff to enter and exit, and a full quote for a new fire door was provided.
The client was pleased that the fire exit route was now clear and did not compromise customers or staff.
Quay Facilities specialise in the installation and repair of aluminium security doors, auto doors, commercial shutters, retail shop shutters, fire exit doors, roller shutter repairs in London, south of England including Essex, Kent, Surrey and Sussex. Our services include shopfront repairs, shutter repair and steel door repair.
We provide a 24 hour emergency repair service for shutters, doors and windows and also a replacement service across Greater London and the Home Counties, making sure that all your problems are dealt with immediately and your security is not compromised.